Responsible Gaming

1. Our Commitment

At Dracula Casino, play should stay a form of entertainment — not a way to earn money or avoid difficulties. We are dedicated to offering a safe setting and the tools that help you remain in control. Most players gamble responsibly, and our aim is to help keep things that way for everyone.

2. Recognising the Warning Signs

Gambling might be turning into a problem if you:

• Use more time or money on play than you planned.
• Try to win back what you have already lost.
• Borrow funds or sell belongings to keep playing.
• Play to deal with stress, anxiety, or a low mood.
• Let work, studies, family, or friendships slip because of gambling.
• Feel guilty, tense, or irritable about how much you gamble.

3. Player Control Tools

Your account includes free tools to help you manage your play:

• Deposit limits — cap how much you can deposit daily, weekly, or monthly.
• Loss & wager limits — set a ceiling on what you can stake or lose.
• Session reminders — get alerts about how long you have been playing.
• Reality checks — pause to review your activity at intervals you choose.
• Time-out — take a short break of 24 hours up to 6 weeks.

You can activate these any time in your account settings, or by contacting support.

4. Self-Exclusion

When you need a longer pause, self-exclusion shuts off access to your account for 6 months, 1 year, or on a permanent basis. Throughout that time we will not take your wagers and will stop sending you marketing messages. A self-exclusion cannot be lifted before the period you selected has finished.

5. Protection of Minors

Gambling is strictly for adults of legal age in their province or territory. We verify the age of every player and support filtering software such as Net Nanny and FamiSafe to help guardians block access on shared devices. Always keep your login details away from anyone under the legal age.

6. Tips for Safer Play

• Set a budget before you play and stick to it.
• Only gamble with money you can afford to lose.
• Treat gambling as entertainment, not income.
• Never chase your losses.
• Take regular breaks and don't play when upset or under the influence.
• Balance gambling with other activities you enjoy.

7. Where to Get Help

If gambling is affecting your life, confidential support is available across Canada:

• ConnexOntario — 1-866-531-2600 · connexontario.ca
• Responsible Gambling Council — responsiblegambling.org
• Canada Safety Council / Problem Gambling — provincial helplines available 24/7.
• GamCare — gamcare.org.uk

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